PRIVACY STATEMENT

Our commitment to privacy

We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out what we do with the personal information we hold and protect, and it explains your privacy rights (if applicable).

 


If we change this Privacy Statement:

Food Forward might update this Privacy Statement from time to time. You should check this page from time to time to review any changes we have made.

The personal information we collect:

You are not required to provide information about yourself in order to visit the Website. When we collect personal information, we are open about how we will use it.

We may collect information through our website, meetings, and transactions related to our services:

  1. Names, contact numbers, or email details. 

  2. Unique identifiers for your device, operating system, and mobile network, including the carrier name and phone number, and application version number

  3. Information collected through cookies, Google Analytics, and other technologies

  4. Business contacts, such as exchanging business cards, or collecting information at conferences or business events.

  5. The information that you provide to us in connection with the services we provide, for example in connection with the proposals, consultancy contracts, and travel documents.

  6. The information that we use to validate your identity and your company, such as passports and trade licenses

How we use your information

  • To respond to questions about the Website, Service, or other general inquiries.

  • To deliver the services you have requested and to perform quality assurance, sales analyses, and other business analyses.

  • To personalize your pages, optimize your experience of the Website and Service

  • To identify problems and observe usage trends, such as time spent on a page, the path taken, keywords used to find the Website, and number of visits.

  • To tailor advertisements and communications to the appropriate audience.

  • To send marketing and promotional materials, including newsletters providing you with additional information on how to use the Services and promotional offers for goods and services from TCE or third parties.

  • To prepare and send invoices, make and receive payments, and manage client accounts.

  • To protect users and help improve the safety and reliability of the Website and prevent potentially illegal or prohibited activities.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

We will never sell your personal information and we take steps to keep your details safe and secure.

How we communicate with you

We may contact you to notify you regarding troubleshooting problems with your inquiry or contact details provided, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


Ask us to not use your information

 

If for any reason you do not want us to hold or use your information, please contact us by email at hello@foodforward.co. We may need to keep some of your information for legal and business reasons, for example, to comply with a regulatory requirement.

Stopping us from contacting you

If you don’t want us to process your data anymore, please contact us at hello@foodforward.co